Business Trends: understanding your government customer 2010 (Customer Focus)

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Table of Contents :  
Executive summary (Slide 3)
Research methodology (Slide 6)
Agency characteristics (Slide 8)
IT budgets (Slide 13)
Web 2.0 (Slide 19)
E-government solutions (Slide 31)
Public safety technology (Slide 44)
IT drivers, dynamics, and IT strategy (Slide 48)


This study examines top business challenges, IT budget outlook, and spending priorities among government agencies in the US, UK, Canada, France, and Germany. It is based on the results of Business Trends primary research, conducted in 1Q10.

CompaniesandMarkets.com provides a wide range of research reports, industry statistics and competitive intelligence on the IT market.

Topics covered include software, hardware, IT services, search engine optimisation and services, ICT, PC, notebook, servers, data management, warehouse management and network management.

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